The Natsepa Resort and Conference Center

Great place to relax if in Ambon. Given location and is a resort thought food and drinks were good value and tasty. Large pool that you can do laps. Staff very friendly and helpful. Huge room, starting to get a little run down but still very comfortable and everything works well. Spent time in Ambon on way out to other islands so was looking for somewhere to chill on return. I was there in late July so not very full, might be different in busy season.

Firstly I have read reviews which state the hotel is rundown and generally the reviews are not very positive. Yes, the facilities have seen better days and the large portion of the hotel is unused and I will go as far to say abandoned, however you must put this into context, you cannot arrive in Ambon and expect the Ritz Carlton (like Bali). Ambon is very different and there simply isn't the tourism to generate the much needed revenue to refurbish etc. The room did smell a bit when we walked in, but that was due to the humid environment and we opened the patio door and slept with them open, which fixed the issue.That said, this hotel is probably the best choice when staying in Ambon. The city centre (where there are newer hotels) is chaotic and noisy with traffic, whereas the Natsepa is quiet and just a short motorbike ride away from some amazing beaches and interesting places to visit. We rented a bike (hotel can arrange) 200k per day, and really got to travel the island and were literally the only non Indonesian people wherever we went. Hotel can arrange airport pick up and drop off, which was 250k each way (cheaper than Grab!). The Natsepa staff were wonderful and went out of their way to make our stay the best possible. Nothing was too much trouble. I broke some shoes and they provided glue to fix. We are both vegetarian and food was ok, with a bit limited choices (as there were lots of meat options) but the menu was good with options from around the world and they made vegetarian options for us. We would stay again, as I said, for us the hotel is in a good location to explore Ambon.

Staff very friendly and helpful Lovely swimming pool Good location next to beach and bay Very nice room with balcony overlooking the pool, garden and bay Very good food and choice Very good choice at breakfast

Probably the best place to stay in Ambon if you want to explore the Maluku islands. Perfect location in a quiet area Close to the main city Kota Ambon Close to harbors to visit other islands (Saparua, Ceram, Haruku) Super friendly staff Spacious and clean room Comfy large bed Nice pool area Great food (local dishes)!

The presidential suite is very large and the beds are comfortable. The view from the bedroom is wonderful. Very good room for a family of four (or five).